Privacy Policy

At Feline Friends at Home, we are dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.felinefriendsathome.com ("Site") or use our services. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our Site or use our services:

• Personal Information: This includes details like your name, email address, phone number, and any other information you provide to us when you fill out forms, sign up for newsletters, or contact us.
• Non-Personal Information: This includes technical information such as your IP address, browser type, device type, and operating system. We may also collect data on your browsing patterns on our Site to improve your experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and understand how visitors interact with our Site. Cookies help us remember your preferences and analyse Site usage.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide and improve our services, including offering in-home cat care, cat sitting, and other related services.
• To communicate with you, including responding to inquiries, confirming appointments, and sending updates related to our services.
• To personalise your experience on our Site and make recommendations tailored to your preferences.
• To process transactions, including payments and booking requests for services.
• To monitor and analyse the usage of our Site to enhance its functionality and performance.
• To comply with legal and regulatory obligations.

3. How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who help us manage operations, such as payment processors or email marketing services.
• For Legal Purposes: We may disclose your information if required by law, to protect our legal rights, or to prevent fraud, security threats, or other illegal activities.
• In the Event of a Merger or Acquisition: If our business undergoes a merger, acquisition, or asset sale, your information may be transferred to the new owner.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we update or correct any inaccurate information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top. Please review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: Feline Friends at Home
Email: felinefriendsathome@outlook.com